• Community Health Volunteer Tsiraiky Abotono receives on-site mentoring
  • Field consultants and health facility staff at Marikina Valley Medical Center, Philippines
  • A man points to a COVID-19 awareness poster in Madagascar
  • Classroom of masked staff in Benin

Locally Leading the Way To Fight COVID-19 Annual Report 2020

The pandemic put country and local health leaders to an urgent, all-consuming test: Would they be able to stop COVID-19 from infecting and killing thousands? Would they still be able to deliver basic health services? MSH has been preparing leaders for these challenges for 50 years. Our 2020 annual report is the story of how they rose to it.

Letter from Marian W. Wentworth

A woman washing her hands outside a health center

Dear Friends,

As I write this letter, despite the glimmers of hope provided by the beginnings of the vaccine roll out in some countries, we are still in some of the darkest days of the pandemic. Every country, organization, and family has been impacted by COVID-19 in some way. At MSH, we have lost some of our cherished colleagues and friends to the disease, and many more of our staff have lost family and friends. We are a long way from seeing the end of this global pandemic...

But this is why MSH exists. Resilient health systems and universal health coverage; strong local leadership and private sector engagement; global cooperation, collaboration, and partnerships; an approach that champions diversity, equity, and inclusion; and advancing knowledge, technology, and innovations in global health have all proven utterly essential this year. They form the heart of MSH’s work.

As we adapted to this lethal new coronavirus, MSH was able to swiftly retool our projects to support health leaders in more than 36 of the world’s most vulnerable countries in their fight to contain a pandemic while maintaining essential health services in each of these environments. In this report, you will find examples of the work that our passionate global and local staff have carried out and the impact that work has had.

MSH will continue to be a partner to local leaders and policy makers globally as we marshal our efforts against this pandemic and prepare for the next. From vaccine roll out to strengthening supply chains and regulatory systems to training health care workers, we will continue to partner with the public and private sectors, with civil society and faith-based organizations, and with governments and health leaders worldwide to help achieve health for all.

Looking ahead, 2021 marks the 50th anniversary of MSH’s founding. As we continue to navigate a challenging and uncertain environment, our foundational ethic remains the same: we collaborate with local leaders with the same open-minded energy and compassion as our founder, Dr. Ron O’Connor, when he walked through Nepal’s poorest villages providing medical care in 1971. And as we look back on the past 50 years, we will focus our energies on what we have learned that will carry us through the next 50. We thank the donors and partners who continue with us on this most fundamental and vital journey.

Signature of Marian W. Wentworth
Marian W. Wentworth President & CEO
Profile photo of Marian W. Wentworth

Our Impact in Numbers

Two community volunteers discussing a COVID-19 protocol
41,000 + Health Workers Trained
41,000 + Health Workers Trained

MSH trained more than 41,000 people - mostly frontline health workers - in COVID-19-related infection prevention and control measures.

Community health volunteer receiving on-site supervision
7 Million + People reached with COVID-19 messages
7 Million + People reached with COVID-19 messages

MSH reached more than 7 million people through risk communication and community engagement to raise awareness and promote COVID-19 mitigation actions.

Health volunteer marking bottle
96% Health facilities reporting commodity stock levels
96% Health facilities reporting commodity stock levels

Innovative technology-based emergency supply chain mechanisms resulted in 96% of all supported health facilities reporting commodity stock levels.

Community health volunteer receiving on-site supervision
3,700 + Health facilities supported
3,700 + Health facilities supported

MSH’s projects supported staff in more than 3,700 health facilities in 15 countries in COVID-19-related infection prevention and control.

Click each card to learn more about how MSH rose to the challenge of the pandemic.

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Resourcefulness. Resilience. Renewal.

A mother and her daughter sit on a bed with mosquito net

On these pages, you’ll learn how those countries MSH supports rose to the challenge of the pandemic and how they are laying the groundwork for future progress. COVID-19 has also tested the resiliency of our own organization and technical approaches. Our leaders and staff have been challenged in new ways this year. Like our partners, we, too, have been pressed to innovate and nimbly respond to evolving, complicated, and unchartered environments. You’ll hear individuals talk about how they are approaching this extraordinary time—and how they’re preparing for an increasingly complex future.

Download the
2020 Annual Report

About Management Sciences for Health

Management Sciences for Health (MSH) advances knowledge and technology globally to support people locally to achieve health for all. From ministry to community, private sector to civil society, as trusted advisors, we make the foundational changes that support the whole health system. We are a mission-driven, global health nonprofit. For 50 years, we have focused on the people at the heart of the health system in each environment in which we work.


Saving lives and improving the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health.


A world where everyone has the opportunity for a healthy life.

A child receives a Malaria test